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Post by Lee on Apr 28, 2023 19:17:17 GMT -5
I hate ordering stuff from the store. The stupid drop down menu gets in the way and it's hard to put in information and when you have to click the boxes (The Shipping address and the paypal box) Please fix this, I actually swear when this happens! Mike M Tournament Master
That is all.
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Post by throwingtoasters on Apr 28, 2023 19:24:00 GMT -5
I have noticed this occasionally as well. It happens more on my laptop with smaller screen real estate than my desktop. For the FG staff, it’s the ‘Home New Players Games Company Info’ menu across the top that gets in the way. On a smaller screen it wraps and gets in the way of selections.
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Post by CanadianPitbull on Apr 29, 2023 4:07:34 GMT -5
Yes. I fight with that everytime I order as well on my desktop. So the last couple of times I ordered on my phone. I went to read the news section and it wouldn't let me click on the new articles because that drop down menu followed me down to the news section and wouldn't let me access the news information at all.
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Post by Tournament Master on Apr 29, 2023 9:11:15 GMT -5
Thanks for the feedback. Believe it or not we do not order at the store ourselves, so dont always know how the true user experience goes. We'll take a look into this and see what adjustments we can make.
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Post by malicelover on Apr 29, 2023 16:27:36 GMT -5
Thanks for the feedback. Believe it or not we do not order at the store ourselves, so dont always know how the true user experience goes. We'll take a look into this and see what adjustments we can make. Additionally, TM, as I noted on my form, there is no longer a second page option where you are asked if you want to ship to a different address than your billing address. That was always. a great feature in the past, especially if we want to gift items to fellow promoters, like paying for a con ticket, etc. Anyway we can fix that to bring back the option of shipping to an address different than our billing address?
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raven
Infinity Challenge
Posts: 24
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Post by raven on Apr 29, 2023 21:48:07 GMT -5
I'm able to enter different shipping and billing addresses, though the last few orders still go to the billing address. Not sure what you are seeing on your end.
Also, when I use my laptop I'm only getting the option to use PayPal. I have to switch to a tablet to pay by credit card.
Nice to know I'm not the only one having issues.
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Post by MHardcore on May 11, 2023 15:33:42 GMT -5
U ever order from ur Phone? I’ve never had any issues.
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Post by Lee on May 11, 2023 15:35:19 GMT -5
U ever order from ur Phone? I’ve never had any issues. I will never use my phone to order. Just don't think it's safe with certain information.
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Post by MHardcore on May 11, 2023 15:37:23 GMT -5
I doubt in this age, any information we have is just “ours”. Lol. But I get it.
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